Condo Owner Portal Info
We Help Bring Value to Your Community
Ways to Pay Rent or Condo Dues
We offer multiple payment options for your convenience.
Online and Automated Payments
- Pay through Customer Web Access (CWA)
- One-time or recurring bank withdrawals
- Credit card payments (convenience fee applies)
Mail Payments
Make checks payable to:
- Rent: Soniat Realty, Inc.
- Condo Dues: Your Condominium Association
Mail to:
Soniat Realty, Inc.3940 Canal Street New Orleans, LA 70119
In-Office Payments
Payments may be dropped off during business hours or placed in our secure after-hours slot. A convenience fee may apply.
Need Help?
If you have questions about your account, payments, maintenance, or residency, contact us at 504.488.8988 or through your portal.
Customer Resources (Condo Owners)
If you're a condominium owner managed by Soniat Realty, you're considered a Customer. Customer Web Access (CWA) allows you to view your account information and make payments securely online.
Customer Web Access (CWA)
Customer Web Access allows you to:
- View open charges and transaction history
- Make secure one-time or recurring payments
- Set up automatic monthly payments
- Access your property manager’s contact information
- Send messages directly to management
- Update your contact information and password
How to Set Up Your CWA Account
- Click Login at the top of the page and select Customers
- On the login screen, click Sign Up
- Enter your account number and the email address on file
- Create a password and continue
For assistance, call 504.488.8988.
Maintenance and Repairs
DIY Maintenance Tips
Some issues can be resolved quickly without a service call. We provide instructional videos covering common household tasks such as:
- Unclogging drains or toilets
- Changing air filters
- Resetting circuit breakers
Submitting Maintenance Requests
- Non-Emergency Issues:
Log into your Tenant or Customer Portal to submit a service request. - Emergencies:
Call 504.488.8988
Emergency Preparedness
Be Ready, Stay Safe
Living in New Orleans means being prepared for severe weather. We encourage all residents to plan ahead and stay informed.
-
Thunderstorms and Tornadoes
National Weather Service preparedness guide -
Hurricanes and Flooding
Local procedures to help you prepare before a storm -
Freezing Temperatures
Seasonal precautions to protect your home and plumbing
Preparedness helps protect you, your family, and your home.